Privacy Policy

Privacy Policy

Last updated: December 2025

At TEKRA™, your privacy and security are extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, interact with our services, or purchase a TEKRA™ Extendable Outlet.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to process orders, provide customer support, improve our services, and deliver a better shopping experience.

A. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction details

  • Payment information (processed securely through third-party payment processors; we do not store full payment card details)

This information is necessary to fulfill orders, communicate with you, and provide customer support.

B. Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and time spent on pages

  • Referring website or advertising source

This data helps us analyze website performance, prevent fraud, and improve user experience.

C. Cookies & Tracking Technologies

TEKRA™ uses cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Analyze traffic and site usage

  • Improve advertising relevance

  • Enhance overall site functionality

You may disable cookies in your browser settings; however, some website features may not function properly.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide shipping updates and order confirmations

  • Communicate promotions, product updates, and support responses

  • Respond to customer inquiries

  • Detect and prevent fraud or unauthorized transactions

  • Improve website functionality, performance, and marketing effectiveness

We only use your data when there is a legitimate business purpose or legal obligation to do so.

3. How We Protect Your Information

We implement strict security measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption

  • Restricted internal access to customer data

  • Secure third-party payment gateways

  • Regular monitoring for vulnerabilities and threats

While no online system is 100% secure, we take every reasonable step to safeguard your information.

4. Sharing Your Information

We never sell your personal information.

We only share information with trusted third parties necessary to operate our business, including:

  • Payment processors (for secure checkout)

  • Shipping carriers (to deliver your order)

  • Email and customer support platforms

  • Analytics and advertising partners (to improve performance and relevance)

All partners are required to handle your data securely and in compliance with applicable privacy laws.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your personal data

  • Request data portability

  • Opt out of marketing emails at any time by clicking “Unsubscribe”

  • Request that we limit or stop processing your data (where applicable)

To exercise any of these rights, contact us using the information below.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal and accounting obligations

  • Resolve disputes

  • Enforce our policies

Once data is no longer required, it is securely deleted or anonymized.

7. Third-Party Links

Our website may contain links to third-party websites. TEKRA™ is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business practices. Any updates will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

🏷 Brand: TEKRA™
🕘 Customer Support Hours: Monday – Friday, 9 AM – 5 PM (CST)